Privacy Policy

1. Who We Are

This Privacy Policy describes how USALocalConnect, Inc. ("USA Local Connect," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit usalocalconnect.com, create an account, use our dashboards, or interact with business profiles on our platform.

2. Information We Collect

We collect information in the following categories:

• Account and business information: Name, email address, phone number, business name, address, service categories, billing details, and profile content you choose to publish.
• Customer lead information: Information submitted by consumers through contact or quote forms on your business profile (such as name, email, phone, and message content), stored to deliver the inquiry to you.
• Payment information: Subscription payments are processed by PayPal. We do not store full payment card numbers on our servers.
• Usage and device information: IP address, browser type, pages viewed, referring URLs, timestamps, and similar diagnostic data collected through logs and cookies.
• Communications: Messages you send to support and administrative notices we send to you.

3. How We Use Information

We use personal information to:

• Provide, maintain, and secure the Service.
• Generate and host public business websites and directory listings.
• Process subscriptions and prevent fraud.
• Deliver lead notifications and service-related communications.
• Improve performance, troubleshoot issues, and analyze aggregate usage trends.
• Comply with legal obligations and enforce our Terms of Service.

4. Legal Bases (EEA/UK Users)

Where applicable, we process personal data based on: (a) performance of a contract with you; (b) legitimate interests in operating and improving the Service; (c) compliance with legal obligations; and (d) consent where required (for example, certain marketing communications).

5. How We Share Information

We do not sell personal information. We may share information only as follows:

• With your direction: Business profile information you publish is visible to the public as intended.
• Service providers: Trusted vendors who assist us (e.g., hosting, email delivery, analytics, payment processing) under contractual confidentiality and security obligations.
• Business transfers: In connection with a merger, acquisition, or asset sale, subject to continued protection consistent with this Policy.
• Legal and safety: When required by law, court order, or to protect rights, safety, and integrity of users and the platform.

6. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and protect against abuse. You can control cookies through your browser settings. Disabling cookies may limit certain features.

7. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, we delete or anonymize data in accordance with our retention practices.

8. Security

We implement administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit (TLS/SSL). No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or export personal information, and to object to or restrict certain processing. California residents may have additional rights under the CCPA/CPRA. EEA/UK residents may lodge a complaint with a supervisory authority.

To exercise privacy rights, email support@usalocalconnect.com. We may verify your request before responding.

10. Business Users and Customer Data

If you are a business user, you are responsible for providing appropriate notice to your customers whose information is collected through your USA Local Connect forms and for handling that data in compliance with applicable privacy laws. We process customer lead data on your behalf solely to deliver inquiries to you and operate the platform.

11. Children's Privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

12. International Transfers

If you access the Service from outside the United States, your information may be processed in the United States and other countries where we or our service providers operate. We take steps designed to ensure appropriate safeguards where required by law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. Material changes will be communicated as required by law.

14. Contact Us

Privacy inquiries and requests:

USALocalConnect, Inc.
usalocalconnect.com
support@usalocalconnect.com